Experience

Management

  • Technology Program Officer

National Democratic Institute
(June 2014 - Present)

  • Product managed the value creation and development process for software supporting democratic initiatives including: Apollo, NDI's election monitoring database; CiviParty and CiviMP, adapted versions of the CiviCRM for contact management and party organization; and the Issues, a mutli-medium platform for disseminating information around elections
  • Initiated large strategic changes in the internal product management processes including: shifting the NDItech team to an adapted agile methodology; instigated product roadmaps to shift away from ad-hoc, funder specified development; innovative funding and procurement initiatives including a bitcoin tip program for open-source software
  • Localization Producer

Opower
(January - April 2014)

  • Managed translations (including: software products, marketing materials, technical briefs, and legal documents) for a software-as-a-service company that leverages behavioral science to drive residential energy efficiency
  • Coordinated between product engineers, vendors, and in-house linguists for each step of the process including product translation, UI triage, and linguistic quality assurance
  • Established product research and testing portfolios and oversaw contractor hiring
  • Summer Associate for Account Management

The New Motion
(July - September 2012)

  • Supported account management for a major expansion into northwest Europe for a start-up company that develops software and hardware for electric vehicle charging stations
  • Collaborated with OEM to develop product locations and worked on-site in the Netherlands, Germany, & France
  • Deputy Campaign Manager

Florida State Senate Campaign
(August - November 2010)

  • Implemented a persuasion and organizational campaign to mobilize 335k voters
  • Lead field efforts and voter database management, coordinating 84 volunteers in a district-wide campaign
  • Deputy Political Director

US Senate Campaign
(May - August 2010)

  • Directed endorsement and PR efforts for 24 counties throughout Florida
  • Coordinated political efforts for 8 staff, procuring 30+ endorsements and planning 13 statewide forums

Communication and Stakeholder Engagement

  • Consultant: Negotiations Module Development

Consensus Building Institute
(Oct - August 2010)

  • Developed four multi-party communication and persuasion training modules
  • Modules prepped high-level Tanzanian minsters for large multi-party FDI discussions and the 2014 UNFCCC talks
  • Partnership and Coordination Advisor

United Nations Office for REDD+ Coordination
(May - August 2013)

  • Developed partnerships for a payment-for ecosystem services model in Indonesia, monetizing carbon offsets in forestry as an incentive to reduce deforestation and forest degradation
  • Performed webmaster role, utilizing front-end programs to add new functionality to site use and managing online communications
  • Created 3 workshops and supported 2 global convocations enabling knowledge and best-practice sharing
  • Client Associate

Little-Smith Strategies, LLC
(November 2012 - August 2013)

  • Performed research, data aggregation, and organizational consulting
  • Developed corporate social responsibility strategies, community engagement platforms, and voter-mobilization campaigns for private, non-profit, an public sector actors
  • Aide to Representative Lori Berman

Florida Legislature
(November 2010 - August 2011)

  • Managed office communications including press releases, legislative reports, and weekly newsletters
  • Represented legislative office in community and statewide events speaking on behalf of Representative Berman

Education

  • Master of Arts, Law and Diplomacy

Tufts University, The Fletcher School (2013)
Studies: International Business Relations; International Negotiations and Conflict Resolution

  • Honors/Awards:Boren Fellow (7 months in-country research and intensive Arabic study in Cairo, Egypt); Sasakawa Young Leader; National Council on International Trade Scholar
  • Behavior Science and Leadership StudiesThe Harvard Kennedy School of Government, six credit hours, Boston, MA (2013)
  • Bachelor of Arts, Political Science

University of Florida (2009)

  • Minors:Arabic, French; Specialty Certificate: International Relations
  • Honors/Awards:Cum Laude; Bright Futures Scholar; Phi Beta Kappa Honors Society
  • Semester Abroad:American University in Cairo, Spring (2009)

Skills

Functional Skills

Languages

Tools

Workflow Management

Design

Computer Assisted Translation